Vaspian One Click - User Guide
Quick Start
- Enter your Vaspian tenant, extension, and password in the Settings tab
- Click “Save Settings” to verify your credentials
- Go to the Dial tab and enter a phone number, or click any phone number on a web page
📞 Making Calls
From the Extension
- Open the extension and go to the Dial tab
- Enter or paste any phone number (formatting is automatic)
- Click “Make a Call” - your phone will ring first, then connect to the number
From Web Pages
- Phone numbers on web pages are automatically detected
- Hover over a phone number to see a subtle orange highlight
- Click any phone number to instantly dial
- A notification will confirm the call is being placed
🔢 Dial Prefix
The Vaspian Phone System may require a prefix (like 8 or 9) to dial external numbers:
- Prefix with 8: Adds “8” before the number (e.g., 85551234567) - Default
- Prefix with 9: Adds “9” before the number (e.g., 95551234567)
- No prefix: Direct dialing
Note: The extension defaults to prefix “8” which works for most Vaspian configurations. You can change this setting in Advanced Settings if needed. Your prefix setting is preserved even after logout.
Toggle “Open in Sidebar” to pin the extension to your browser’s sidebar:
- Keeps the dialer accessible while browsing
- Shows call history inline below the dial pad
📋 Call History
- Your last 500 calls are saved automatically
- Click the redial button (📞) next to any number to call it again
- Click anywhere else on a call to add or edit notes
- Export your call history as a CSV file with the export button
- Use “Clear history” to remove all saved calls
- History is cleared when you logout
📝 Call Notes
Add notes to your calls to track important details:
- Add a note: Click on any call in your history to open the note editor
- Inline editing: The note field appears right below the call you clicked
- Save or delete: Use the Save button to keep your note, or Delete to remove it
- Close editor: Click the same call again to close the note editor
- Notes in export: Your notes are included when you export call history to CSV
Note: Notes are stored locally and will be cleared when you logout.
🔧 Debug Logging
Enable “Debug Logging” to troubleshoot issues:
- Shows detailed activity logs in the Logs tab
- Helpful when calls aren’t going through
- Can be shared with support for troubleshooting
🚪 Logout
Click “Logout” to:
- Clear your saved credentials
- Remove all call history
- Clear session cookies
Advanced Settings
Access Advanced Settings from the Settings tab to configure:
- Dial Prefix: Prefix for external calls (defaults to “8”; change to “9” or no prefix if needed)
- Enable Debug Logging: Show detailed activity logs for troubleshooting
Exporting Call History
When you export your call history, the CSV file will be named:
{tenant}-{extension}-{YYYY-MM-DD}.csv
For example: vaspian-188-2025-01-15.csv
The CSV includes:
- Date and time of each call
- Phone number
- Any notes you’ve added
Tips & Tricks
- Quick redial: Click the 📞 button on any call in your history
- Batch notes: Click through your recent calls to quickly add notes to multiple calls
- Sidebar workflow: Enable sidebar mode for easy access while browsing contact pages
- CSV exports: Export your call history regularly for record-keeping or CRM import
Troubleshooting
Calls not going through?
- Verify your credentials in Settings are correct
- Enable Debug Logging in Advanced Settings
- Check the Logs tab for error messages
- Ensure you have the correct dial prefix configured (defaults to “8”)
Extension not appearing?
- Check if it’s pinned to your browser toolbar
- Try reloading the extension
- In sidebar mode, check your browser’s sidebar panel
Notes not saving?
- Ensure “Enable Call Notes” is turned on in Advanced Settings
- Make sure you click “Save Note” after typing
- Notes are cleared on logout - export to CSV to keep a permanent record
Support
Need help? Contact Vaspian for assistance:
We’re here to help with any questions or issues you may have.
Version: 1.0
Last Updated: October 2025